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________ is defined as a business firm's obligation,beyond what is required by its legal and economic obligations,to do the right things and act in ways that are good for society.


A) Social obligation
B) Corporate social responsibility
C) Social responsiveness
D) Values-based management

E) A) and B)
F) C) and D)

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Rick is president of a company that manufactures secondary wood products for the construction industry. Recently, there have been many reports of a plywood sub-flooring product that has been failing in a number of commercial locations, resulting in several complaints about ruined floor coverings and, in one instance, the partial collapse of a floor, which injured three people. The manager of research and development has asked marketing to stop selling the product while he runs some tests to determine the source of the problem. However, third-quarter earnings reports are due out in two weeks and public knowledge of problems concerning this lucrative product are likely to delay the financing of the company's expansion plans and cause stock prices to tumble. Rick has a dilemma. Should he continue to sell the product and delay research efforts in order to maintain the expansion plans, but risk causing more damage and injury? Or should he immediately stop sales of the product and run the necessary tests, thereby placing the expansion plans at risk and causing potential losses for the company's shareholders? -To help resolve this dilemma,Rick asked three other top managers for advice.All three agreed that it would be clearly wrong to continue selling the product without first correcting the problem.This involves which determinant of issue intensity?


A) greatness of harm
B) consensus of wrong
C) immediacy of consequences
D) proximity of victims

E) B) and C)
F) A) and C)

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________ is an approach to managing in which managers establish and uphold what an organization stands for and believes in.


A) Cause-related management
B) Managerial ethics
C) Sustainable management
D) Values-based management

E) B) and C)
F) None of the above

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In Canada,a company that meets federal pollution control standards and does not discriminate in its hiring and promotion practices is meeting its ________.


A) social obligation and more because it is trying to be a good corporate citizen
B) social obligation and nothing more because laws mandate these actions
C) corporate social responsibility because it is engaging in ethical business activities
D) social responsiveness because there is a clear ethical imperative

E) All of the above
F) B) and C)

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Values-based management is an approach to managing by establishing and upholding an organization's shared values.

A) True
B) False

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Which of the following is one of the proposed methods for managers to reduce unethical behaviour in their organizations?


A) hire individuals with high ethical standards
B) issue warnings for wrong conduct
C) monitor employee work and behaviour
D) limit emails and other internal communications

E) All of the above
F) A) and B)

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